Healthtech | Mobile App

Rise App

The Rise app is a Diet & Nutrition and habit-tracking tool designed to help users build lasting routines and achieve personal growth. It leverages a user-friendly interface, personalized habit plans, and motivational features to make self-improvement accessible and engaging.

Project Type

Side Project

Scope

UX Research, UI Design

Contribution

Research, analysis, product design, design systems, user-testing.

Timeline

Jun '24 - Nov '24
6months

01

The Project derived the following value

Objective

The objective of this research project was to gain in-depth insights into the user experience within the Indian diet and nutrition industry. By understanding the needs, behaviors, and pain points of consumers, I aimed to provide valuable recommendations for improving the user experience and informing future product development by solving business and user problems.

Methodology

To achieve the research goals, I employed Double Diamond process.

02

Why I Chose This Project?

Industry Growth

The Indian diet and nutrition market is experiencing rapid growth, fueled by increasing awareness of health and wellness. It's estimated to reach $70 billion by 2025.

Lack of User-Centered Products

I've identified a significant gap in the market for user-centered products and services in the diet and nutrition space. My goal is to create solutions that are accessible, intuitive, and tailored to the specific needs of Indian consumers.

Business Opportunity

The growing health consciousness in India represents a substantial business opportunity. I believe there's a need for innovative products and services that can help people achieve their health goals while aligning with their cultural preferences.

Cashier handling payment device to customer
03

Why This Industry?

Market Dynamics

India has a large and growing population with a rising middle class, leading to increased spending on health and wellness.The prevalence of lifestyle diseases like diabetes and obesity is on the rise, driving demand for nutrition-focused products and services.

Cultural Factors

Traditional Indian diets, such as vegetarianism and veganism, are gaining popularity worldwide.Ayurvedic principles and practices continue to influence dietary choices.

Health Consciousness

There's a growing awareness of the importance of nutrition for overall health and well-being.Consumers are seeking natural, organic, and sustainable food options.

UX Research

UX Strategy helps execution!

We design for humans. Deep understanding fuels innovation. Rigorous testing ensures excellence.

Generative Phase

Discover the User. Through in-depth research, we uncover the heart of user needs and pain points. By empathizing with our users, we lay a solid foundation for innovative solutions.

Formative Phase

Ideate and Refine. We transform user insights into actionable solutions. By exploring multiple design concepts, we select the most promising approaches.

Summative Phase

Validate and Iterate. We put our designs to the test with real users. By gathering feedback, we refine and optimize our solutions to ensure they meet user expectations.

Problem Statement

What was i solving?

Poor dietary habits are significantly decreasing life expectancy in India, causing premature mortality and increased economic burden. How might we design culturally relevant interventions and supportive environments that inspire sustainable dietary changes, enhancing overall health outcomes and longevity in India.

"

Outcomes

₹157–314 Crore Revenue by 2025

Capturing 1–2% of India’s nutrition market with AI-driven engagement and reduced churn.

UX Execution

The Process

Project size

272
Users Participated
17
Processes Executed
03
Surveys Conducted
20
User Interviews
272
Users Participated
17
Processes Executed
03
Surveys Conducted
20
User Interviews

Project Highlights

Goals
Track
Track you daily nutrition to Goals set on basis of Health conditions
Activities

Secondary Research

Why Diet & Nutrition Industry in India?

$
4
billion
nutrition & dietary supplements market is growing at a CAGR of 20%
70%
of population suffers from one or more forms of nutritional deficiencies
40%
working professionals  skip meals regularly

Why i undertook this Project?

Market Opportunity

Business Case

Poor dietary habits are significantly decreasing life expectancy in India, reducing the average lifespan that leads to premature mortality risks and increased economic burden.

Problem Size

135
million
People affected Obesity Rates
14.1
million
Cases of Diabetes
11.4% of the population
18
million
Children affected with Child Obesity Rates
1.57
million
Annual Mortality Due to Unhealthy Food
33
thousand
Per hospitalisation case on average
Due to Unhealthy Food

Problem Impact

825
billion
Annual Economic Burden
by 2034
14.1
million
Life-span Reduction
Years of life lost annually
15.74
million
People at risk of Premature Mortality
Over the next 10years

Who I was solving for?

18-44
yrs
Baselined Target users by problem acceptance rates from primary research.

When
  • they realise that he or she is undernourished
  • they want to become fit and toned
  • they is suffering from a deficiency
  • they starts using a fitness watch
  • they are living alone

Research Execution: Synopsis

Market Research

14

areas covered in market research including below sections

  • Industry domain
  • Ecosystem definition
  • Business definition
  • Business case (problem, size and impact)

Secondary Research: Demographic Study

05

quantitative areas in demographic classification study

05

qualitative areas in demographic classification study

41

behaviours in qualitative influential attributes identified

39

habits in qualitative influential attributes identified

47

attitudes in qualitative influential attributes identified

36

aptitudes in qualitative influential attributes identified

06

profile structure definition & reasoning carried out

06

demographic profiles derived

Secondary Research: Comparative Study & Benchmarking

04

existing products compared

10

quantitative bench-marking criteria applied to compare

03

qualitative bench-marking criteria applied to compare

88

features of existing products compared

40

number of usability issues identified

88

most adopted and engaged user mental models identified

Primary Research: Qualitative Influential Attributes Survey

41%

total biases existed in the questions

70%

of the total biases eliminated through reliability check

30

qualitative influential attributes are validated through a qia survey

144

responses from qualitative influential attributes survey received

82%

acceptance from the larger audience on the qia survey

Primary Research: Exploratory Survey

07

macro clusters derived for exploratory survey

29

micro clusters derived for exploratory survey

30

survey questions and their choices identified and derived

52%

total biases existed in the questions

67%

of the total biases eliminated through reliability check

60

exploratory survey participation invitations sent

27

responses from exploratory survey received

78

answers identified that connects to the business case

04

user groups formed and profiles created

27

responses from all 4 user groups are most-answered

10

responses from all 4 user groups are unanswered

86

responses from all 4 user groups are least-answered

Primary Research: User Interview

26

users onboarded for user interviews

12

users identified for the main category with open-ended questions

14

users identified for the buffer category with closed-ended questions

14

macro clusters identified and derived for the interview questions

14

micro clusters identified and derived for the interview questions

22

total number of interview questions derived from the clusters

12

user interviews conducted

08

user problems identified and derived from the users' interviews

Primary Research: Causal Survey

14

root causes identified and derived from the users' problems

73%

total biases existed in the questions

91%

of the total biases eliminated through reliability check

90

users causal survey conducted to validate root causes

76%

acceptance from the larger audience on the root causes

Sentiment Analysis: User Stories & Sentiments

05

users stories formed and sentiment analysis carried out

32

positive expressions derived to support users motivations

71

negative expressions derived to change users sentiments

20

neutral expressions derived to solve users frustration areas

Experience Analysis: Mental Model Analysis

14

new behaviors introduced to solve identified users problem

14

existing behaviors corrected to solve identified users problem

14

new habit introduced to solve identified users problem

14

existing habit corrected to solve identified users problem

14

new aptitudes introduced to solve identified users problem

14

existing aptitudes corrected to solve identified users problem

14

new attitudes introduced to solve identified users problem

Experience Analysis: Unique Ideal Flows Derivation

14

unique ideal flows are identified

Experience Analysis: Experience Threading Derivation

14

ideal, pre-condition and post-condition flows derived and threaded

14

problem-solving flows mapped with frustrations

14

problem-solving flows mapped with motivations

Thematic Analysis: Affinity Mapping

14

labels classified as a main navigation to validate with the users

14

labels classified as a sub-level navigation to validate with the users

Thematic Analysis: Card Sorting (Main & Sub-Menus)

14

users participated in the open-ended card sorting for creation

14

users participated in the closed-ended card sorting for validation

Personas: Targeted Users Profiles

04

personas are defined and detailed out

  • Health-Conscious Consumer
  • Time-Crunched Consumer
  • Budget-Conscious Consumer
  • Traditional Food Enthusiast
Your Progress
Matias Espinoza
Fitness Pro
H
M
Your Goals
Profile picture
Aloo Paratha and Chole
C: High | P: Moderate | F: High
Chicken Biryani and Raita
C: High | P: Moderate | F: High
Samosa and Tea
C: High | P: Moderate | F: High
Rice and Dal Tadka
C: High | P: Moderate | F: High
View Execution Summary
Secondary Research

Competitor Analysis

Outcomes
For all 25 identified features, the most adopted mental models have been determined. These were further utilised to ideate user flows that align with similar mental models.

UX Research delivers value

Project Journey document

View Execution Summary
Primary Research

User Interviews

Outcomes

Target Segment : 18 to 44 Years.

User groups were refined into the target segment based on problem relevance to business cases, with over 70% agreement in the causal survey on the identified user problems.

Baselined User problems

01
Lack of Planning: I do not plan my diet and eat whatever is available, especially when living alone.
02
Difficulty in Maintaining Diet: I find it challenging to follow a diet that excludes foods like rice, dal, and roti.
03
Difficulty Following Diet Charts: I struggle to manage my diet from a diet chart.
04
Influence of Mood and Stress: I find that my meal choices are influenced by my mood, stress levels, and the people around me.
05
Dietary Fiber Importance: I understand the importance of dietary fiber for gut health but find it challenging to have enough fiber into my daily diet.

Actionable and Value Driven

Analysis

Jobs to Be Done

The essential tasks our users strive to complete, uncovering the Jobs to be done that guide our design solutions to truly meet user needs.

Functional
Jobs

When I make lifestyle changes,
I want them to fit into my busy schedule,
so I can stay organized without feeling overwhelmed

When I look for health advice,
I want to find reliable and accessible nutritional guidance,
so I can trust the information provided

Emotional
Jobs

When I face challenges in my health journey,
I want consistent motivation,
so I can stay committed and avoid giving up

When I plan my meals,
I want to reduce stress and simplify decisions,
so I can avoid anxiety and decision fatigue

Social
Jobs

When I am starting my wellness journey
I want to feel supported and guided,
so I can stay motivated and avoid feeling isolated

Functional
Jobs

When I make lifestyle changes,
I want them to fit into my busy schedule,
so I can stay organized without feeling overwhelmed

When I look for health advice,
I want to find reliable and accessible nutritional guidance,
so I can trust the information provided

Emotional
Jobs

When I face challenges in my health journey,
I want consistent motivation,
so I can stay committed and avoid giving up

When I plan my meals,
I want to reduce stress and simplify decisions,
so I can avoid anxiety and decision fatigue

Social
Jobs

When I am starting my wellness journey
I want to feel supported and guided,
so I can stay motivated and avoid feeling isolated

How might we help individuals living alone plan their meals effortlessly to avoid eating whatever is available?

01
Tailored plan to user health needs and preferences for balanced, healthy meals.
02
Tracks essential nutrient intake, helping users adjust their diet for balanced nutrition.
03
Evaluate dietary habits and offers suggestions to reduce health risks and premature mortality.
04
Simplified meal planning for balanced nutrient intake, tailored to individual needs.

How might we create a flexible approach to dieting that aligns with users’ cultural and culinary preferences?

01
Habit formation tracker that helps users gradually adapt to their new diet by setting small, achievable goals.
02
Meal planning tools that helps to plan and suggest balanced meals excluding rice, dal, and roti, and allow users to track their daily intake.
03
Users can chat with certified dietitians and nutritionists to receive personalized guidance on maintaining their diet.
04
The app will analyze the user’s dietary restrictions and recommend affordable supplements that can replace the nutritional value of preferred foods.

How might we simplify the process of managing and following diet charts?

01
Smart grocery list that adapts to users' dietary preferences, mood, and stress influences.
02
Educate users about the impact of their dietary choices on their health through tailored content.
03
Timely reminders and notifications to users about their meal times and diet plans.
04
Personalized diet plans based on user preferences, health goals, and dietary restrictions.
01
Gamified habit-tracking for incorporating dietary fiber, making the process engaging and rewarding.

How might we make tracking and achieving dietary fiber goals engaging and achievable for users?

02
Suggest high-fiber alternatives to common cravings and snacks, allowing for healthy eating options.
03
Real-time AI nutritional advice and meal suggestions based on dietary history, preferences, and health goals.
Ideation

How Might We?

For the Problem statement

Poor dietary habits are significantly decreasing life expectancy in India, reducing the average lifespan that leads to premature mortality risks and increased economic burden.

How might we help individuals living alone plan their meals effortlessly to avoid eating whatever is available?

01
Tailored plan to user health needs and preferences for balanced, healthy meals.
02
Tracks essential nutrient intake, helping users adjust their diet for balanced nutrition.
03
Evaluate dietary habits and offers suggestions to reduce health risks and premature mortality.
04
Simplified meal planning for balanced nutrient intake, tailored to individual needs.
01
Habit formation tracker that helps users gradually adapt to their new diet by setting small, achievable goals.

How might we create a flexible approach to dieting that aligns with users’ cultural and culinary preferences?

02
Meal planning tools that helps to plan and suggest balanced meals excluding rice, dal, and roti, and allow users to track their daily intake.
03
Users can chat with certified dietitians and nutritionists to receive personalized guidance on maintaining their diet.
04
The app will analyze the user’s dietary restrictions and recommend affordable supplements that can replace the nutritional value of preferred foods.

How might we simplify the process of managing and following diet charts?

01
Smart grocery list that adapts to users' dietary preferences, mood, and stress influences.
02
Educate users about the impact of their dietary choices on their health through tailored content.
03
Timely reminders and notifications to users about their meal times and diet plans.
04
Personalized diet plans based on user preferences, health goals, and dietary restrictions.
01
Gamified habit-tracking for incorporating dietary fiber, making the process engaging and rewarding.

How might we make tracking and achieving dietary fiber goals engaging and achievable for users?

02
Suggest high-fiber alternatives to common cravings and snacks, allowing for healthy eating options.
03
Real-time AI nutritional advice and meal suggestions based on dietary history, preferences, and health goals.
Ideation

Userflows

Key features which impact Business case were brainstormed to match mental models of matching features of Competitor analysis

Ideation

Iterating to perfection

Baselined wireframes

Ideation

Userflows

Key features which impact Business case were brainstormed to match mental models of matching features of Competitor analysis

Ideation

Iterating to perfection

Baselined wireframes

4 Key flows were baselined based on the below feedback from Moderated Usability Tests with 12 users

Solution Validation

Validating and Iterating on Solutions

Conducted Moderated Usability Tests with 12 Users to validate feedback and refine Wireframe Solutions

6/12
Users wanted to be able to track their daily dietary habits so that they can check its alignment to their goal progress
3/12
Users wanted the inclusion of quantities and serving sizes in the ingredient list.
4/12
Users are unclear if setting a daily frequency means changing the goal every day, which seems counterintuitive.
4/12
Meal selection is confusing, unsure whether breakfast selections will stay selected when I open it next time.

Baselined Wireframes

The Wireframes with fixes from Usability Tests helped to guide the Visual design.

Design System

Final Designs - Validated & Optimised

Iterated for Perfection

Continuously refined through usability testing and user feedback to deliver exceptional user experiences.

Dashboard

The Main page where users can see the progress of ongoing Goals, Habits and Upcoming Meals on a daily basis.

Dashboard
/ Menu
/ Heat Coins
/ Notifications
/ Days
/ Consumed Calories
/ Macros consumed
/ Goals
/ Upcoming Meals
/ Habits

Logging Upcoming Meal

Users log meals according to their meal plan, enter the consumed quantities, and get rewarded to motivate them and sustain their progress.

Food details page
/ Food details
/ Start Cooking
/ Log Food
Log Food
/ Serving Quantity
/ Log as meal type
/ Add
Food Logged Confetti
/  Earned coins
/ Consumed quantity & message
/ Add another food
/ Done

Kitchen Way

A bluetooth device which can ease your cooking and tracking needs. A companion to your better diet.

KW Paired Confetti
/ Earned Heat coins
/ Success message
/ Continue

Measure Quantity
/ KW paired
/ Measure Value
/ Confirm

Health Risk Alerts & Meal Plans

Health risk alerts are triggered whenever anomalies are detected in the recorded food intake. Based on these alerts, risks are notified to the user, and personalized meal plans are curated accordingly.

Health Risk Alerts
/ Weekly Health Risk Summary
/ Meal plans to offset the Health Risk
/ Consult a Nutritionist
Health Risk Alerts
/ Weekly Health Risk Summary
/ Meal plans to offset the Health Risk
/ Consult a Nutritionist
Health Risk Alerts
/ Weekly Health Risk Summary
/ Meal plans to offset the Health Risk
/ Consult a Nutritionist

Remove

This feature provides personalized alerts about potential health risks based on the user’s dietary patterns and preferences. By proactively identifying and addressing these risks, it empowers users to make informed choices, maintain healthier habits, and work towards improving their overall health and life expectancy.

Cooking

Effortless cooking with bite-sized steps, tailored to your preferred mode, made simple and convenient with Kitchen Way.

Cooking - Hearing mode
/ Instructions
/ Tap to continue
Recipe Steps
/ Auto play short video in loop
/ Video play time
/ Previous/ Next step
/ Steps counter
/ Cooking Instructions
Cooking - Hand Gesture
/ Instructions
/ Tap to continue
Cooking step Weighing
/ Weigh Ingredient in Kitchen Way
/ Weighing scale readings
/ Instructions

Searching Food

Log your food effortlessly using Image or Barcode Search. Instantly access detailed ingredient information, identify potential allergens, and assess health risk profiles for informed choices.

F‍ood Log
‍/ Food details
/ Heat coins
/ Notifications
/ Day selection
/ Calories & Macros breakdown
/ Breakfast, Lunch & Dinner Foods
/ Text Search Food
/ Image Search Food
I‍mage Search
‍/ Image Search
/ Bar code Search
/ Search
/ Gallery
Search Results
/ Search Results
Processed food details page
/ Food details
/ Serving Quantity
/ Nutritional information
/ Ingredients
/ Allergen Profile
/ Risk Profile
Search Food
/ Searchbar
/ Categories
/ Cuisine
/ Meal Plans
Search query typed
/ Suggest by tabs
/ Search Filters
/ Auto suggestions
Search Deserts
/ Suggest by tabs
/ Search Filters
/ Search suggestions
Search Results
/ Suggest by tabs
/ Search Filters
/ Search Results

Logging Habit Progress

Users can log progress manually or via auto-tracking with wearables. Gamified rewards and reflective checkpoints encourage introspection and motivate users to level up toward their goals.

Habit Activity page
/ Day, Week, Month
/ Activity Progress
/ Log Progress
Habit Activity Confetti
/ Earned coins
/ Streak count & message
/ Continue
Log Habit Progress
/ Progress amount and Size
/ Done
Reflect
/ Reflection questions
/ Done

Reminder Alarm

Timely notifications aligned with your Meal Plan and Habit Activities, keeping you on track to achieve your health goals.

Push Notification
/ Alarm reminder
Meal time Alarm
/ Alarm details
/ Snooze
Add Breakfast
/ Day, Year Date
/ Scheduled meals
/ Add Food
Habit Activity alarm
/ Alarm details
/ Snooze
Habit Activity Progress
/ Heat coins
/ Paired Wearable
/ Day, Week, Month
/ Activity progress

Miscellaneous -Community & Store

The Community is a triple-edged platform comprising the Feed, where users can access learning content and posts from various users and providers. Groups, which enable group chats, activities, and challenges to keep members motivated and earn massive Heat rewards and the Store, a one-stop destination to redeem Heat coins for diet and nutrition products, expert consultations, and lab tests, creating a comprehensive end-to-end ecosystem.

Community Feed
‍/ Challenge progress
/ Stories
/ Post

Community Challenges
/ Active challenges
/ Ongoing Challenges
Community Groups
‍/ Search Chats
/ Join Groups
Store
/ Cart
/ Searchbar
/ Store selection
/ Offer banner
/ On Sale products
Ideation

Design System

Final Designs - Validated & Optimised

Iterated for Perfection

Continuously refined through usability testing and user feedback to solving all Users Problems.

Onboarding

The AI-powered onboarding flow helps users set goals, select habits, and receive personalized meal plans based on health details or uploaded records.

User Problem 1

Difficulty Following Diet Charts: I struggle to manage my diet from a diet chart.

Solution

Dashboard

The main page shows progress on ongoing goals, which serve as the base for creating habits and meal plans. Visual indicators like progress bars and streak counters keep users motivated, while quick logging options ensure easy tracking.

User Problem 2

Lack of Planning: I do not plan my diet and eat whatever is available, especially when living alone.

Solution

Intelligent Plan

An AI-powered smart suggester that detects cheat meals and recommends a healthier next meal to keep users on track with their health goals.

Solution

Health Risk Alerts

The Main page where users can see the Health risk alerts are triggered whenever anomalies are detected in the recorded food intake. Based on these alerts, risks are notified to the user, and personalized meal plans are curated accordingly. Progress of ongoing Goals, Habits and Upcoming Meals on a daily basis.

User Problem 3

Difficulty in Maintaining Diet: I find it challenging to follow a diet that excludes foods like rice, dal, and roti.

Solution

Adding Healthy Food

Log healthier food alternatives powered by AI, designed to suggest options that closely match the health benefits and flavor profiles of the original choices.

Solution

Habit formation through gamification

Food Tracking: Track Healthier meal modifications, such as balanced portions or nutritious swaps, to promote mindful eating. Reflect on progress through daily logs, and stay motivated with rewards for consistent, healthy choices.

Activity Tracking: Track daily activities, like steps or workouts, with progress logs, streaks, and rewards for consistency.

Business Impact

Spending Wisely = Living Healthier

Solution

Shop from Store

Users can redeem Heat Coins to unlock attractive discounts on products and services or pay for expert consultations, creating a seamless value-driven experience.